Ensure persons with disabilities are provided with “effective communication” and “full and equal access”
Landmark Civil Rights and Disability Rights Ruling, APC in the Ninth Circuit Court of Appeals in Robles v. Domino’s Pizza, LLC!
We know that, like virtually everyone in the modern world, persons with disabilities use the internet as an indispensable tool to receive information about businesses and their services and we are dedicated to making equal accessibility to these services a reality one case at a time!
Effective March 15, 2012, the Department of Justice required that hotels must make reasonable modifications to reservations “policies, practices, or procedures when necessary to ensure that individuals with disabilities can make reservations for accessible guest rooms during the same hours and in the same manner as individuals who do not need accessible rooms and that they must identify and describe accessible features in the hotels and guest rooms offered through its reservations service in enough detail to reasonably permit individuals with disabilities to assess independently whether a given hotel or guest room meets his or her accessibility needs.” 28 CFR § 36.302(e)(1)(i)-(ii)( emphasis added).
Hotels must also block and remove accessible rooms from all reservations systems once the rooms are reserved to eliminate the practice of double-booking accessible rooms. Today, these requirements are widely ignored by hotels, contributing to a crisis in accessible travel. Our law firm is dedicated to making accessible travel a reality for persons with disabilities.
We represent individuals with limited mobility seeking to eliminate architectural barriers found in parking lots, paths of entry, and business interiors. We focus on the accessibility of public accommodations by emphasizing the accessibility of parking facilities and the means of ingress and egress to the public accommodation.
For information and technical assistance on the Americans with Disabilities Act click here.
There can no longer be any doubt that the ADA and the Unruh Civil Rights Act apply to Websites and Mobile Applications to ensure persons with disabilities “effective communication” and “full and equal access” to websites and mobile applications offered by public places of accommodation including restaurants, retail stores, and hotels.
We know that like virtually everyone in the modern world persons with disabilities use the internet as an indispensable tool to receive information about businesses and their services and we are dedicated to making equal accessibility to these services a reality one case at a time!
No obligation case evaluation.